Not satisfied with your purchase? We are here for you.
As a store platform for all our brands, we have return policies that are unique to each and every brand. Please see below for the specific exchange/return policies for each of our brands:
Please ship defective items back to the following address:
Rekowo Gorne, 84-123 Poland
The turnaround time to fix outstanding issues is usually 30 days.
Returns must be made within 14 days of receiving the product. Returned items must be unused and unworn, and be returned in original packaging with any documentation and labels. Unless specified otherwise, the refund will be issued to the customer via bank transfer, and at the price at which they were purchased. To return an item, please send the product back to the following address:
Corso Vittorio Emanuele,
11/22 - 03024 Ceprano (Fr), Italy
Refunds are made in 7 work days, though it may take a few days to be processed by the customer's own bank.
Egard Watch Company
Returns of unworn, unwashed merchandise are accepted for up to 15 days from purchase for a full refund or exchange. Proof of purchase, such as a copy of the original sales receipt or packing slip invoice, is required for reimbursement of the full purchase price. In all cases, refunds will be made in the form of the original payment.Please enclose your packing slip and use your prepaid shipping label to send your U.S. Egard purchase back for return or exchange. If you have lost your Egard label or packing slip, please call customer care at 310-560-1162.
Returns must be made within 14 days from receiving the product. To request a return, please send an email to firstname.lastname@example.org with your reasons for returning. Returned products must be sent back with your name and order number to the following address:
Gaxs Watches AB
120 51 ÅrstaSweden